Reporting NSAB Housing Issues

NSA Bethesda Menu

Reporting Housing Issues at NSA Bethesda

At NSA Bethesda, we're committed to ensuring your safety, and to the comfort of the residents who live here.

If you have issues in your barracks room or your housing here at NSA Bethesda that you haven’t been able to get fixed, we’d like the opportunity to make sure it’s addressed.

Below you’ll find instructions on how to resolve issues in unaccompanied housing and Lincoln Housing homes at NSA Bethesda.

While we are constantly tracking the conditions of our buildings, it’s important to note we cannot address individual problems or concerns unless you share them with us.

Please use this process to your benefit.

UNACCOMPANIED HOUSING - ISSUE REPORTNG PROCESS:

Step 1: Log your issue into the service log at the front desk and report the issue to front desk staff.

Step 2: For after-hours emergencies, contact central billeting (front desk of Bldg.62) at 301-400-0200 to report the problem.

Step 3: If the issue isn't addressed or the emergency isn't handled, contact the duty Resident Advisor at 301-385-4734.

For ALL Unaccompanied Housing issues, make sure to follow-up throughout the process. If the issues remain after following these steps, contact your command leaders and let them know so they can inform the NSA Bethesda leadership team.

LINCOLN HOUSING - 3-STEP RESOLUTION PROCESS:

Step 1: Identify the issue and report it via Lincoln's 24-hour line at 1-888-578-4141 or their website at www.lincolnservicetrack.com.

Step 2: If you are unsatisfied or the work is incomplete, contact management at 202-629-2647, Ext. 14507. They're available Monday thru Friday from 7:30 a.m. to 4:30 p.m.

Step 3: If the issue is still unresolved, contact NSA Bethesda Family Housing at 301-295-6564. They're available Monday thru Friday from 7 a.m. to 3:30 p.m.

Created: February 2019

Google Translation Disclaimer

Google Translate, a third party service provided by Google, performs all translations directly and dynamically.
Commandant, Naval District Washington, ndw.cnic.navy.mil has no control over the features, functions, or performance of the Google Translate service.
The automated translations should not be considered exact and should be used only as an approximation of the original English language content.
This service is meant solely for the assistance of limited English-speaking users of the website.
Commandant, Naval District Washington, ndw.cnic.navy.mil does not warrant the accuracy, reliability, or timeliness of any information translated.
Some items cannot be translated, including but not limited to image buttons, drop down menus, graphics, photos, or portable document formats (pdfs).
Commandant, Naval District Washington, ndw.cnic.navy.mil does not directly endorse Google Translate or imply that it is the only language translation solution available to users.
All site visitors may choose to use similar tools for their translation needs. Any individuals or parties that use Commandant, Naval District Washington, ndw.cnic.navy.mil content in translated form, whether by Google Translate or by any other translation services, do so at their own risk.
IE users: Please note that Google Translate may not render correctly when using Internet Explorer. Users are advised to use MS Edge, Safari, Chrome, or Firefox browser to take full advantage of the Google Translate feature.
The official text of content on this site is the English version found on this website. If any questions arise related to the accuracy of the information contained in translated text, refer to the English version on this website, it is the official version.